X4000 Communications is committed to the protection of personal privacy and has adopted a policy to protect information about individuals. This policy describes the information we collect, how we use that information, how that information may be disclosed, the security of that information, how you can access and correct any such information and other relevant details concerning your privacy.
Who we are
X4000 Communications is a 100% Australian owned business (ABN 22635660730). Our website address is: www.x4000.com
We respect your privacy
X4000 Communications respects your right to privacy and is committed to safeguarding the privacy of its customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
Collection of personal information
X4000 Communications will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
We may also collect and store information about your visit to our website, including:
The name of the domain from which you accessed the internet
The date and time you accessed the website
The internet address of the website from which you linked directly to the website
The pages you accessed while visiting the website
The type of device used to browse the site
The browser used to browse this site
This information does not in itself identify individuals and is used to measure the number of visitors to the website and how it was navigated. This information assists us to make the website more useful to you.
We also collect information from subscribers (persons registering their details with us through the website, such as a Newsletter subscription) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of its website. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How we collect your personal information
Use of your personal information
X4000 Communications may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
X4000 Communications may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. Information collected from this website may also be used to determine demographic and usage patterns. Personal identification information is not used for this purpose. This anonymous information is then used to better develop and tailor this website and our products and services for our customers and potential customers. This non-personal information may be passed on to third parties.
Other than for the purposes described above, we will not use your personal information without your prior consent. The only exception to this rule is where disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where it may be required by law such as in a response to a warrant, subpoena or other legal processes.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services and only when express written approval has been granted.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of X4000 Communications (www.x4000.com), its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
Security of your personal information
X4000 Communications is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Personal information is maintained in a secure environment which can be accessed only by authorised personnel.
In the unlikely event of breaches X4000 Communications follows the procedures set out in the company Quality System per the requirements of ISO 17020.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
What rights you have over your data
If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For users that subscribe to our Newsletter via our website, we store the personal information they provide in their user profile. Website administrators can also see and edit that information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Any forms that have data will be retained indefinitely.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
When you visit our website
When you visit our website (www.x4000.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that X4000 Communications is not responsible for the privacy practises of other such websites.
We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Complaints and Queries
If you have any complaints or queries about our privacy practices, please contact us by mail at 55a, 41 Gotha Street, Fortitude Valley, Queensland, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Alternatively, you may contact us via or contact page - https://www.x4000.com/contact via the website.
Last updated: 21/10/2022
© 2022 by X4000 Communications PTY LTD